Prog & Proj Mgmt-Sr Mgr

Verizon • Basking Ridge, NJ

2d • Hybrid

About The Position

As a Senior Manager of Strategic Initiatives & Business Operations within Verizon Consumer Group's Base Management, AI Analytics, and Wholesale Executive Operations team, this role serves as a strategic advisor and operational catalyst for senior leadership. The position partners with Vice Presidents and cross-functional leaders to identify operational friction, design scalable solutions, and lead initiatives that support business growth. It requires an entrepreneurial, autonomous leader who can uncover opportunities to improve agility and efficiency, translate complex data into business cases, align VP priorities, and use AI workflows to streamline enterprise processes.

The role is hybrid, based in Basking Ridge, New Jersey, with three assigned office days and two work-from-home days per week. Candidates must live within commuting distance. The position has 40 scheduled hours per week and may require occasional travel of less than 25%.

Requirements

• Bachelor's degree or six or more years of work experience.
• Six or more years of relevant work experience.
• Six or more years of experience managing multiple concurrent projects in an enterprise environment.
• Experience collaborating with sales, marketing, executive, and technical stakeholders in a large enterprise organization.
• Storytelling experience using disparate data sources to create actionable insights and outcomes.
• Experience creating polished presentations using Microsoft PowerPoint or Google Slides for business leadership and executives.
• Experience with Microsoft Office Suite and Google Workspace tools.
• Experience using AI platforms to automate manual processes and streamline work.
• Regular experience using Gemini and NotebookLM.
• Willingness to travel occasionally, less than 25%, as needed.

Nice To Haves

• Master of Business Administration (MBA) or equivalent advanced degree.
• Experience developing corporate strategy, management consulting, or strategic planning.
• Experience analyzing data to support business decisions.
• Experience managing cross-functional enterprise stakeholders.
• Project management experience in telecom, AI technology, or wholesale business operations.
• Experience handling confidential strategic business information.

Responsibilities

• Serve as a strategic thought partner to the SVP and VPs, advising on strategic trade-offs, operating priorities, and initiative feasibility across Loyalty, Wholesale, and AI Analytics portfolios.
• Assess organizational workflows, identify friction and inefficiencies, and independently design, champion, and execute operational processes and AI-enabled automations.
• Drive alignment across VP organizations, resolve cross-functional bottlenecks, balance competing priorities, and establish accountability toward enterprise goals.
• Lead high-impact strategic initiatives from concept through value realization, establishing KPIs and operating cadences to measure business impact.
• Develop clear, data-driven executive narratives, strategy memos, and business reviews to frame decisions for executive leadership and external stakeholders.
• Mentor team members, promote data-backed decision-making, and encourage adoption of modern operational methodologies.

Benefits

• Medical, dental, vision, short- and long-term disability, basic and supplemental life, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave and adoption assistance.
• Tuition assistance.
• Other incentives and an award-winning total rewards package.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 vacation days per year for newly hired employees, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior