Prog & Proj Mgmt-Sr Mgr

Verizon•Basking Ridge, NJ

3d•$108,000 - $188,000•Hybrid

About The Position

The Senior Manager of Strategic Initiatives & Business Operations is part of Verizon Consumer Group's Base Management, AI Analytics, and Wholesale Executive Operations team. This role serves as a strategic advisor and operational catalyst for senior leadership, partnering with Vice Presidents and cross-functional leaders to identify operational friction, design scalable solutions, and lead initiatives that support business growth. The role calls for an entrepreneurial, highly autonomous leader who identifies opportunities to improve organizational agility and efficiency. It partners with senior executives to turn complex data into clear business cases, align VP priorities, and use modern AI workflows to streamline enterprise processes. This is a hybrid position based in Basking Ridge, New Jersey, with two work-from-home days and three assigned office days per week. Candidates must live within commuting distance. Occasional travel of less than 25% may be required. Scheduled weekly hours are 40.

Requirements

Bachelor's degree or six or more years of work experience.
Six or more years of relevant work experience.
Six or more years of experience managing multiple concurrent projects within an enterprise environment.
Experience collaborating with sales, marketing, executive, and technical stakeholders in a large enterprise organization.
Storytelling experience combining disparate data sources to generate actionable insights and outcomes.
Experience creating polished presentations with Microsoft PowerPoint or Google Slides for business leadership and executives.
Experience with Microsoft Office Suite and Google Workspace tools.
Experience using AI platforms to automate manual processes and streamline work.
Experience regularly using Gemini and NotebookLM.
Willingness to travel occasionally, less than 25%, as needed.

Nice To Haves

Master of Business Administration (MBA) or equivalent advanced degree.
Experience developing corporate strategy, management consulting, or strategic planning.
Experience analyzing data to support business decisions.
Experience managing cross-functional enterprise stakeholders.
Project management experience in telecommunications, AI technology, or wholesale business operations.
Experience handling confidential strategic business information.

Responsibilities

Act as a strategic thought partner to the SVP and VPs, advising on strategic trade-offs, operating priorities, and initiative feasibility across Loyalty, Wholesale, and AI Analytics portfolios.
Assess organizational workflows, identify friction and inefficiencies, and independently design, champion, and execute modern processes and AI-enabled automations.
Drive alignment across VP organizations, resolve cross-functional bottlenecks, balance competing priorities, and support accountability toward enterprise goals.
Lead high-impact strategic initiatives from concept through value realization, establishing KPIs and operating cadences to measure business impact.
Develop clear, data-driven executive narratives, strategy memos, and business reviews to frame decisions for executive leadership and external stakeholders.
Mentor team members, promote data-backed decision-making, and encourage adoption of modern operational methodologies.

Benefits

Medical, dental, and vision insurance.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance and group home and auto insurance.
Matched 401(k) savings plan.
Up to 8 company-paid holidays per year and up to 6 personal days per year.
Paid parental leave.
Adoption assistance.
Tuition assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
Incentive-based compensation with potential to earn more.