Mgr Lab (Exempt)

Mercy Health • Lima, OH

6d

About The Position

The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The role works with other hospital services to coordinate patient care activities, support performance improvement, and ensure compliance with regulatory and accreditation standards.

The manager oversees laboratory operations, personnel, quality initiatives, budgets, procedures, and policies. The role supports regional laboratory committees and projects, monitors compliance with CAP accreditation and other applicable regulations, and coordinates general laboratory requirements such as employee competency, proficiency testing, safety, and document control. The position includes travel by car to off-site locations and work in a general office and laboratory environment.

Requirements

• MLS Medical Lab Scientist certification, or eligibility for certification by a nationally recognized certification agency; ASCP is preferred. For RSFH, MLS Medical Lab Scientist, CT Cytotechnologist, or HTL Scientist in Histotechnology certification by a nationally recognized certification agency is required; ASCP is preferred.
• Bachelor's degree in Clinical Laboratory Science, Medical Laboratory Science, Biomedical Science, Biology, or Biochemistry from a CLIA-approved program.
• Five years of experience in a laboratory technician setting.
• Previous leadership experience in a laboratory technician environment.
• Skills in active listening, discerning others' thinking, service orientation, verbal and written communication, coordination, problem solving, customer service, leadership, mentoring, keyboarding, Microsoft Office, telephone skills, office machine operation, laboratory information systems, staff training, organization, time management, process improvement, hiring and onboarding, budgeting, accreditation standards, laboratory procedure and policy development, quality metrics and indicators, and scheduling.
• Exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.

Responsibilities

• Improve laboratory operations and establish objectives related to quality metrics; monitor quality indicators, identify opportunities for improvement, and submit monthly reports.
• Present quality improvement results at Regional Laboratory Management and Hospital Quality committees.
• Manage the laboratory department, including hiring, staffing, scheduling, and onboarding employees.
• Schedule staff to meet laboratory service requirements, productivity goals, and staffing budgets.
• Evaluate staff performance and complete assessments with input from Lead Technologists or Supervisors; counsel staff and work toward resolving issues.
• Maintain communication with staff, management, and regional managers; collaborate with hospital departments and physicians to resolve problems and complaints.
• Facilitate regional laboratory committees and coordinate projects and implementation of new procedures.
• Monitor laboratory expenses and participate in forecasting, planning, budgeting, and plans for capital replacement and acquisition.
• Develop and review general laboratory procedures and policy manuals; monitor staff adherence to hospital and laboratory policies, including safety.
• Ensure compliance with CAP accreditation terms and other applicable regulations.
• Manage general laboratory requirements, including employee competency, proficiency testing, accreditation activities, safety, and document control.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager