Mgr Lab (Exempt)

Mercy Health BSMH • Bath Township, OH

6d

About The Position

The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The role interacts with other hospital services to coordinate patient care activities and support performance improvement, while ensuring compliance with regulatory and accreditation standards.

The manager oversees laboratory operations and staff, including hiring, staffing, scheduling, onboarding, performance assessments, and staff counseling. The role monitors quality indicators and expenses, reports and presents quality improvement results, and participates in forecasting, planning, budgeting, and capital planning. The manager also develops and reviews laboratory policies and procedures, monitors staff adherence to them, and coordinates committee work, projects, and new procedure implementation.

The position serves as a point person for general laboratory requirements, including employee competency, proficiency testing, accreditation activities, safety, and document control. Work conditions include a general office environment, potential exposure to infectious materials and other hazards, travel to off-site locations, and periods of high stress, interruptions, and working alone. The role requires universal precautions and use of personal protective equipment.

Requirements

• MLS Medical Lab Scientist certification, or eligibility for certification by a nationally recognized certification agency; ASCP is preferred. For RSFH, CT Cytotechnologist or HTL Scientist in Histotechnology certification is also specified as acceptable.
• Bachelor's degree in Clinical Laboratory Science, Medical Laboratory Science, Biomedical Science, Biology, or Biochemistry from a CLIA-approved program.
• Five years of experience in a laboratory technician setting.
• Previous leadership experience in a laboratory technician environment.
• Skills in active listening, discerning others' thinking, service orientation, verbal and written communication, coordination, problem solving, customer service, leadership, mentoring, keyboarding, Microsoft Office, telephone skills, office machine operation, laboratory information systems, staff training, organization, time management, process improvement, hiring and onboarding, budgeting, accreditation standards, laboratory procedure and policy development, quality metrics and indicators, and scheduling.
• Ability to exercise universal precautions, use personal protective equipment and devices, and learn infection-control policies.
• Ability to travel by car to off-site locations, occasionally in adverse weather conditions.

Nice To Haves

• ASCP certification is preferred.

Responsibilities

• Improve laboratory operations and establish objectives related to quality metrics.
• Monitor quality indicators, identify improvement opportunities, and submit monthly monitor reports.
• Present quality improvement activity results at Regional Laboratory Management and Hospital Quality committees.
• Manage the laboratory department, including hiring, staffing, scheduling, and onboarding employees.
• Schedule staff to meet laboratory service requirements, productivity goals, and staffing budgets.
• Evaluate staff performance and complete performance assessments with input from Lead Technologists or Supervisors.
• Counsel staff concerning issues requiring investigation and work toward resolution.
• Maintain internal communication with staff, management, and other regional managers.
• Collaborate with hospital departments and physicians to resolve problems and complaints.
• Facilitate regional laboratory committees and coordinate project completion and implementation of new procedures.
• Monitor laboratory expenses and participate in forecasting, planning, and budgeting.
• Collaborate with the leader and management team on capital replacement and acquisition plans.
• Develop and review general laboratory procedure and policy manuals.
• Monitor staff adherence to hospital and laboratory policies, including safety policies.
• Ensure compliance with CAP accreditation terms and other applicable regulations.
• Manage general laboratory requirements, including employee competency, proficiency testing, accreditation activities, safety, and document control.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager