Manager, IT Security - Shared Services

NETSCOUT•Westford, MA

40d•$101,000 - $149,000

About The Position

NETSCOUT is seeking a working manager to lead and deliver shared IT Security services. The role combines team leadership, program ownership, and hands-on operational work across vulnerability management, exposure management, SaaS security, and AI security. The manager will also support the integration of DigiCert DDoS-related security obligations into NETSCOUT’s broader security control and operational model. This position provides sustained accountability, improves execution and risk visibility, and establishes a scalable operating model while allowing the CISO to focus on strategic priorities. The role works across IT, Product, Engineering, Cloud, Legal, Privacy, Compliance, and business stakeholders. It includes maintaining operational dashboards, executive reporting, risk visibility, and issue tracking, as well as hands-on analysis, remediation follow-up, control validation, documentation, and stakeholder engagement. The manager will help define and operationalize security expectations for SaaS and AI-related services as adoption and governance needs expand.

Requirements

The posting describes a working-manager role combining team leadership, program ownership, and hands-on operational delivery.
The role requires accountable ownership of shared security services and coordination, prioritization, and follow-through across security activities.

Nice To Haves

Experience with vulnerability management, including identification, prioritization, remediation coordination, reporting, and governance across enterprise assets.
Experience advancing risk-based exposure visibility across external attack surface, cloud, endpoint, application, and infrastructure.
Experience overseeing SaaS security posture, configuration risk, access control, and security expectations for business-critical SaaS platforms.
Experience supporting secure AI adoption through technical review, governance, control implementation, risk tracking, and coordination with legal, privacy, compliance, and engineering stakeholders.

Responsibilities

Provide accountable leadership for IT Security shared services programs requiring sustained operational execution.
Lead and mature vulnerability and exposure management processes, including prioritization, reporting, escalation, and remediation coordination.
Support integration of DigiCert DDoS-related security obligations into NETSCOUT’s broader control and operational model.
Coordinate with IT, Product, Engineering, Cloud, Legal, Privacy, Compliance, and business stakeholders to drive security outcomes.
Maintain operational dashboards, executive reporting, risk visibility, and issue tracking for shared services functions.
Provide hands-on execution as needed, including analysis, remediation follow-up, control validation, documentation, and stakeholder engagement.
Help define and operationalize security expectations for SaaS and AI-related services as adoption and governance needs expand.
Maintain vulnerability identification, prioritization, remediation coordination, reporting, and governance across enterprise assets.
Advance risk-based visibility across external attack surface, cloud, endpoint, application, and infrastructure exposure to prioritize remediation based on business risk.
Oversee SaaS security posture, configuration risk, access control, and operational security expectations across business-critical SaaS platforms.
Support secure AI adoption through technical review, governance support, control implementation, risk tracking, and coordination with relevant stakeholders.