Manager, Inside Sales

AbbVie•Austin, TX
•$109,500 - $208,500

About The Position

The SkinMedica Inside Sales Manager leads a high-performing inside sales team and drives revenue and portfolio growth across an assigned geography. The role translates U.S. marketing strategies into actionable sales plans and helps ensure a consistent, customer-centered experience across the SkinMedica portfolio. The manager provides strategic direction, coaching, and performance leadership to Inside Strategic Account Managers and actively participates in the selling process. Success requires adapting to changing business priorities and partnering with internal and field sales leaders, trainers, strategic account managers, and cross-functional stakeholders. The position also manages a non-exempt employee population and is expected to travel approximately 15–20% of the time.

Requirements

  • Minimum of 3 years of sales experience.
  • Demonstrated ability to lead, develop, and motivate a sales team in a fast-paced, high-accountability environment.
  • Strong business acumen, analytical capability, financial and budget-management skills, and business-planning experience.
  • Proven consultative selling skills and ability to translate strategy into effective customer engagement and sales execution.
  • Strong strategic-thinking, problem-solving, decision-making, and prioritization skills.
  • Effective interpersonal, communication, collaboration, and conflict-resolution skills, including the ability to work across diverse customer and internal stakeholder groups.
  • Growth mindset, adaptability, accountability, and commitment to continuous learning and development.
  • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, and experience using customer relationship management and sales reporting systems.
  • Ability to travel approximately 15–20% of the time.

Nice To Haves

  • Bachelor’s degree in business, health sciences, pharmacy, or a related field; equivalent relevant industry experience will be considered.
  • B2B2C sales experience.
  • Prior people-leadership, coaching, or team-development experience.

Responsibilities

  • Lead, develop, and motivate an inside sales team to achieve revenue, growth, customer engagement, and performance objectives across the assigned geography.
  • Recruit, interview, hire, onboard, train, coach, develop, and manage the performance of direct reports.
  • Set priorities, performance expectations, and development plans to build business-development capabilities across the team.
  • Conduct coaching, feedback, and performance discussions to strengthen consultative selling, competitive differentiation, value-based selling, and customer relationship management.
  • Lead talent-development and succession-planning efforts.
  • Translate national and regional marketing strategies into local sales execution plans supporting SkinMedica portfolio growth and customer needs.
  • Partner with field sales leaders and cross-functional stakeholders to identify opportunities, remove barriers, coordinate resources, and deliver business results.
  • Build relationships with established and emerging injectors and aesthetic practices, and serve as an escalation point for customer relationship opportunities and concerns.
  • Develop account-growth plans for emerging practices and transition accounts to field partners when advanced business-development support is appropriate.
  • Coordinate customer resources, including Allergan Medical Institute training, marketing promotions, consumer education, and other approved tools and programs.
  • Collaborate with field management to support sales during field vacancies and maintain and grow priority accounts.
  • Use SAP, Salesforce, quota-management tools, and reporting platforms to assess performance, identify trends, and guide resource allocation.
  • Manage area travel, expense, and promotional budgets responsibly, focusing on return on investment and compliance.
  • Apply sound judgment and strategic thinking when making business decisions.
  • Ensure compliance with company policies, including compliance, travel, and expense requirements.
  • Lead and manage a non-exempt employee population in accordance with applicable employment practices and company policies.

Benefits

  • Paid time off, including vacation, holidays, and sick time.
  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) for eligible employees.
  • Eligibility to participate in long-term incentive programs.
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