Manager, Individual Giving

Sanctuary For Families•New York, NY

7d•Hybrid

About The Position

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking, and related forms of gender violence. The organization provides comprehensive services in 12 locations throughout New York City and works to end gender violence through direct services, outreach and training, and systems-change advocacy. The Manager of Individual Giving is a key member of the individual giving team and participates in strategic decisions to grow revenue. In conjunction with the Director of Individual Giving, the Manager oversees a portfolio valued at more than $3.5 million and develops cultivation, solicitation, and stewardship strategies for individual donors and family foundations. The role is part of a 14-member development staff responsible for securing more than $13 million in private revenue annually. The position is currently hybrid, with in-person work two days a week. It is full-time, salaried, and exempt. The Manager reports to the Director of Individual Giving, assigns tasks to the Development Assistant and assigned interns and volunteers, works with development and communications colleagues, serves as staff point person for the Young Professionals Council, and coordinates with affinity-group leaders and staff throughout the agency.

Requirements

Bachelor’s degree.
At least 3–5 years of development experience at a comparably sized organization, with a focus on major donors.
Exceptional organizational skills and attention to detail.
Exceptional interpersonal skills and ability to work well with a wide range of people.
Exceptional written and oral communication skills.
Very strong managerial skills.
Ability to work independently and make, enforce, and meet deadlines.
Ability to work under pressure, prioritize, and multitask.
Flexible schedule to accommodate evening meetings.
Facility with Outlook, Word, and Excel.
Strong commitment to Sanctuary for Families’ mission and goals.

Nice To Haves

Development experience in the social services sector is preferable.
Knowledge of Raiser’s Edge.

Responsibilities

Develop engagement strategies and goals for individual donors, particularly major donors, in collaboration with the Director of Individual Giving and Chief External Relations Officer.
Manage the prospect pipeline and moves management program with the Director of Individual Giving.
Manage a portfolio of approximately 100 donors giving between $1,000 and $5,000; engage donors through correspondence, phone calls, in-person meetings, and email.
Prepare reports and proposals for individual supporters.
Develop and implement the major-donor stewardship plan, including preparing notes for the CEO’s donor discussions.
Create donor-engagement events with the Director of Special Events and manage or facilitate smaller cultivation events as needed.
Develop the Annual Appeal strategy with the Director of Individual Giving and Chief External Relations Officer, and oversee the $1.3 million year-end campaign, including growth and solicitor-engagement strategies.
Independently manage smaller campaigns for specific programs, such as Camp Hope, Back to School, and Mother’s Day.
Oversee the monthly donor program, including growth and segmented communications strategies.
Monitor donor retention, increased support, and outreach to current donors and prospects.
Prepare annual revenue and expense projections for individual-giving campaigns and regularly review and assess them.
Oversee tracking of donor engagement in Raiser’s Edge.
Work with the communications team on strategy and messaging for the texting platform.
Serve as staff point person for the Young Professionals Council and coordinate with affinity-group leaders, including the Board of Directors and Presidents Council.
Assign tasks to the Development Assistant and to in-office interns and volunteers working with individual donors and special events.
Perform other department or related duties and special projects as directed by the Director of Individual Giving and Chief External Relations Officer.