Manager, Inbound Sales Development (CHI)

Rippling•Chicago, IL
•$94,770 - $157,950•Hybrid

About The Position

The Manager, Inbound Sales Development leads a regional inbound Sales Development Representative (SDR) team, generally consisting of 6–10 representatives. The role focuses on coaching and developing reps, building pipeline, managing processes, and improving per-rep production. The manager partners with Marketing and Sales to drive demand and create new business opportunities, while helping SDRs develop toward future sales roles. The position is based in Rippling’s Chicago office and follows a hybrid schedule, with office attendance three days per week.

Requirements

  • At least 2 years of experience in an SDR organization and at least 1 year of SDR leadership experience.
  • Proficiency with SDR tools, including Outreach, Salesloft, Mixmax, Salesforce, LinkedIn Sales Navigator, ZoomInfo, Lusha, LeadIQ, SalesIntel, Gong or Chorus, and Guru or Highspot.
  • Experience in Enterprise SaaS with multi-product selling distribution.
  • Experience building a Sales Development program or executing a sales strategy involving multichannel approaches and closely tracked input/output metrics.
  • Ability to manage at the ground level while also defining and executing broader business initiatives.
  • Ability to hire, onboard, ramp, and train employees remotely across multiple time zones.
  • Deep understanding of scaling organizations in fast-paced environments.
  • Experience in change management.

Responsibilities

  • Lead and develop a regional inbound SDR team.
  • Build pipeline, manage processes, and focus on production per representative.
  • Use data to ensure service-level agreements and key performance indicators are met daily.
  • Coach representatives on handling objections and pitching Rippling to book prospect demos.
  • Motivate representatives to learn and grow and prepare them for their next sales role.
  • Own the inbound SDR function and communicate business needs throughout the organization.
  • Participate heavily in hiring talent for the SDR organization.
  • Provide cross-functional feedback at both strategic and tactical levels.
  • Drive the business to achieve and exceed revenue targets.
  • Partner with Marketing and Sales to drive demand and create new business opportunities.

Benefits

  • Competitive salary
  • Benefits
  • Equity
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