Manager in Training
About The Position
The Manager in Training leads daily store operations and supports the team in delivering customer service and automotive repair services. Responsibilities include opening and closing the shop, setting daily priorities, maintaining a safe, clean, and efficient workplace, advising customers and preparing estimates, explaining recommended work, and supporting service sales. The role connects technicians and customers by translating vehicle inspections into recommendations. It also involves coaching team members, managing inventory and ordering, handling cash and point-of-sale transactions, scheduling, tracking KPIs, and supporting compliance with OSHA and EHS requirements. The Manager in Training covers for the Store Manager when needed and maintains high standards on every shift.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership.
- Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
- Proven ability to lead a team in a high-volume, fast-paced environment.
- Excellent communication and problem-solving skills.
- Valid driver's license.
- Ability to lift 70 pounds.
- Self-starter who thrives on results, accountability, and growth.
- Open availability, including weekends, to lead and support the team during peak business times.
Responsibilities
- Open and close the shop, set the daily game plan, and maintain a safe, clean, and efficient workplace.
- Greet and advise customers, build estimates, explain work clearly, and close sales.
- Translate vehicle inspections into trusted recommendations for customers, serving as a bridge between technicians and customers.
- Coach advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
- Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
- Cover for the Store Manager when they are absent and model high standards on every shift.
Benefits
- Medical, dental, and vision insurance
- Health savings and flexible spending accounts
- Supplemental life and short- and long-term disability insurance
- Employee assistance program
- 401(k) with company match
- Flexible paid time off
- Paid holidays
- Discounts on products and services
- Employee referral program
- Paid training and reimbursement for ASE certifications
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
