Manager in Training
About The Position
The Manager in Training (MIT) supports club growth through lead generation and sales and helps deliver an excellent Crunch member experience through the successful operation of the front desk and related departments. The role oversees the front desk to ensure members receive a high level of customer service and demonstrates knowledge of company-wide policies and initiatives to protect the integrity of the Crunch brand. This is a full-time, hourly, non-exempt position eligible for sales commission. The hourly rate may vary by state. Duties and responsibilities may change at any time.
Responsibilities
- Meet or exceed weekly and monthly targets for lead generation, new membership units, ACH attachment, and scheduling CrunchOne Kickoff bookings.
- Establish and maintain a lead generation program through networking and street team marketing campaigns.
- Conduct tours and respond to telephone inquiries from prospective members.
- Attend events and identify community opportunities to increase exposure.
- Provide exceptional customer service and create an uplifting, friendly atmosphere.
- Represent Crunch Fitness positively to increase brand awareness and generate sales opportunities.
- Comply with the uniform policy: Crunch polo, black pants or shorts, and Crunch nametag.
- Ensure front desk systems are properly executed, including member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests.
- Perform other duties as assigned.
Benefits
- Free gym membership
- 401(k)
- Performance-based bonus
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training and development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
