Manager In Training
About The Position
Serenity is seeking a highly motivated, ambitious Manager in Training to gain hands-on experience across clinic roles and prepare for a leadership position. Through training and mentorship, the role develops an understanding of clinic operations and the skills to lead and support business growth. As a liaison between Serenity and its patients, the Manager in Training connects with individuals, promotes medical solutions, and helps patients access care. The position requires a willingness to relocate and is contingent on successfully completing a criminal background check upon hire. The training includes immersive rotations of 1–3 months across clinic positions; developing persuasive communication and objection-handling skills; learning business development and marketing strategies; advocating for mental health and prioritizing patient experience; using the Electronic Health Records system for care coordination; and conducting consultations to gather patient information and develop personalized treatment plans. The work may involve supporting suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills, ability to maintain confidentiality, and ability to resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a tendency to exceed expectations and pursue personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and address customer objections through persuasive communication.
- Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Connect with patients as a liaison between the organization and its patients.
Benefits
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards.
- Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
