Manager In Training
About The Position
ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies focused on providing an exceptional guest experience and creating career opportunities for team members. The Manager in Training program develops leadership skills and prepares candidates for future management roles. Participants gain hands-on experience in car wash operations, customer service, sales, team leadership, and business management while working alongside experienced leaders. The role offers a potential career path to Assistant Manager and then Car Wash General Manager. Previous car wash experience is not required. The position includes learning and assisting across all areas of express car wash operations, including leading and developing team members, supporting customer service and sales, maintaining wash quality and site standards, and learning business performance management. Candidates must be able to work outdoors in changing weather conditions.
Requirements
- Strong communication and interpersonal skills.
- Enjoys working with people and helping others succeed.
- Comfortable interacting with customers and recommending products or services.
- Motivated by goals and opportunities to improve performance.
- Takes initiative and is willing to take on new responsibilities.
- Strong problem-solving and decision-making skills.
- Organized and able to manage multiple priorities.
- Basic computer and technology skills.
- Willing to learn car wash equipment, operations, and maintenance.
- Able to work outdoors in changing weather conditions.
- Dependable, coachable, ambitious, and committed to personal and professional growth.
- Previous car wash experience is not required.
Nice To Haves
- Previous leadership, supervisory, sales, customer service, retail, restaurant, hospitality, or automotive experience.
- Desire to build a career in management, leadership, sales, customer service, or operations.
Responsibilities
- Learn to lead, coach, and develop Team Members and Team Leads.
- Work alongside site leadership to create a positive and productive team environment.
- Assist with training new team members in customer service, sales, safety, and operational procedures.
- Learn to set expectations, provide feedback, and hold team members accountable.
- Provide exceptional customer and guest service.
- Communicate wash services, packages, and membership options to customers.
- Support sales and membership goals and assist with resolving guest questions and concerns.
- Build relationships with customers and the local community.
- Learn all positions and responsibilities within an express car wash.
- Assist with daily operations and help keep the location safe and efficient.
- Monitor wash quality and maintain company standards.
- Help maintain a clean, organized, and welcoming location.
- Learn opening and closing procedures, staffing, and daily operational responsibilities.
- Assist with basic equipment and facility needs; identify and communicate operational or equipment issues.
- Follow company policies, procedures, and safety standards.
- Learn to monitor and improve location performance metrics, including labor, sales, membership, and operational performance.
- Learn to use point-of-sale systems, company software, and other business technology.
- Work with management to identify opportunities for improvement.
- Develop the skills needed to operate and manage a high-volume customer-facing business.
Benefits
- Competitive pay
- Monthly bonus opportunities
- Medical, dental, and vision benefits
- Paid time off and vacation
- Holiday pay
- Free car washes
- Leadership training and development
- Career advancement opportunities
- Company uniforms
- Training and ongoing support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
