Manager in Training

Stanton Optical • Modesto, CA

16d • Onsite

About The Position

Stanton Optical is seeking a self-motivated Manager in Training to develop into a future leader while helping patients and customers find eyewear through the company’s sales process. The role focuses on creating an easy, memorable customer experience and supporting the store’s sales and service goals. The position is based at a store location and reports to the Brand Manager.

The hourly wage range is $18 to $22, plus 2% commission on personal sales. Stanton Optical is a full-service retail optical center that aims to make eye care easy, accessible, and affordable. The company describes its vision as modernizing the eye care experience for all people and its mission as making eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment.

Eligible employees may receive medical, dental, and prescription drug coverage; company-paid life and short-term disability coverage; free eyeglasses; identity theft protection; pet insurance; paid time off that increases with seniority; professional development and promotion opportunities; employee recognition programs; and access to an Employee Assistance Program. Employees also receive two free eyeglasses each year with no dollar limit and Friends and Family discounts on products. The company offers variable compensation opportunities and sales commission.

Now Optics d/b/a Stanton Optical and My Eye Lab Brands is an Equal Opportunity Employer and prohibits discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Applicants who need an accommodation to use the online application system due to a disability may contact [email protected].

Requirements

• At least 1 year of proven customer service experience while exceeding sales goals in a fast-paced retail environment.
• Demonstrated leadership ability with at least 3 years of experience in a fast-paced retail environment.
• Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
• Effective communication skills with a diverse group of people.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• An associate degree or 2 years of store management experience.
• Optical experience.
• Passion for outstanding customer and patient care.
• Interest in learning, embracing, and fostering innovation among the team.
• Ability to promote high work standards and empower others to have an entrepreneurial mentality.

Responsibilities

• Greet patients and customers entering the store and identify their needs to provide an easy, memorable experience.
• Present available promotional products and services.
• Answer customer inquiries.
• Resolve customer complaints, de-escalate dissatisfied patients, and provide solutions.
• Meet established sales goals while complying with company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping duties when necessary.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Two free eyeglasses each year with no dollar limit.
• Friends and Family discounts on products.
• Variable compensation opportunities and commission on sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed