Manager In Training

Clearwater Express Wash•Stephenville, TX

3d•Onsite

About The Position

ClearWater Express Wash and BlueWave Express Wash are seeking motivated, energetic, people-focused Managers in Training who want to develop leadership skills and prepare for a future management position. The role provides hands-on experience in car wash operations, customer service, sales, team leadership, and business management while working alongside experienced leaders. Previous car wash experience is not required. The position is intended to prepare employees to advance into Assistant Manager or Car Wash General Manager roles. The Manager in Training learns and assists across all areas of express car wash operations. This includes team development, guest service and sales, safe and efficient daily operations, and business performance. The role involves working outdoors in changing weather conditions and learning to use point-of-sale systems, company software, and other business technology. The companies offer competitive pay, monthly bonus opportunities, benefits, paid time off, training, and career advancement opportunities.

Requirements

Desire to build a career in management, leadership, sales, customer service, or operations.
Strong communication and interpersonal skills.
Enjoys working with people and helping others succeed.
Comfortable interacting with customers and recommending products or services.
Motivated by goals and opportunities to improve performance.
Takes initiative and is willing to take on new responsibilities.
Strong problem-solving and decision-making skills.
Organized and able to manage multiple priorities.
Basic computer and technology skills.
Willing to learn car wash equipment, operations, and maintenance.
Able to work outdoors in changing weather conditions.
Dependable and committed to personal and professional growth.

Nice To Haves

Previous leadership, supervisory, sales, customer service, retail, restaurant, hospitality, or automotive experience; preferred but not required.

Responsibilities

Learn to lead, coach, and develop Team Members and Team Leads alongside site leadership.
Assist with training new team members in customer service, sales, safety, and operational procedures.
Learn to set expectations, provide feedback, and hold team members accountable.
Provide exceptional customer and guest service and assist with resolving guest questions and concerns.
Communicate wash services, packages, and membership options, and support sales and membership goals.
Build relationships with customers and the local community.
Learn all positions and responsibilities within an express car wash.
Assist with daily operations and help keep the location running safely and efficiently.
Monitor wash quality and maintain company standards.
Help maintain a clean, organized, and welcoming location.
Learn opening and closing procedures, staffing, and daily operational responsibilities.
Assist with basic equipment and facility needs, and identify and communicate operational or equipment issues.
Follow company policies, procedures, and safety standards.
Learn to monitor and improve location performance metrics, including labor, sales, membership, and operational performance.
Learn to use point-of-sale systems, company software, and other business technology.
Work with management to identify opportunities for improvement.
Develop the skills needed to operate and manage a high-volume customer-facing business.