MANAGER IN TRAINING

AutoZone•Salem, MA
•$15 - $23

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare the employee for promotion into retail store management. Under the Store Manager’s guidance, MITs take on hands-on assignments and structured learning focused on leadership, customer service, and store operations. They are expected to lead by example, deliver WOW! Customer Service, and help execute store operations with excellence. Progression into management may occur within 8–12 weeks depending on prior experience and performance; promotion is performance-based and subject to management availability. MITs must demonstrate consistent progression through the training program to be considered for management openings. AutoZone is a retailer and distributor of automotive parts and accessories across the Americas. Its customer-first mindset and commitment to Going the Extra Mile are central to its culture. The company describes its benefits programs as supporting employees’ physical, mental, and financial well-being, with eligibility and waiting-period requirements potentially applying.

Requirements

  • 1–2 years of prior experience as a retail manager or supervisor.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.
  • Demonstrate consistent progression throughout the training program to be considered for management openings; promotion is performance-based and subject to management availability.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

  • Develop leadership skills, Live The Pledge, deliver WOW! Customer Service, and help cultivate a high-performing, engaged store team.
  • Maintain clear and effective communication with employees and customers to support store execution and performance.
  • Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
  • Support store operations, ensure compliance with policies, and uphold structured training processes.
  • Assist with staffing, mentoring, and training employees.
  • Lead customer service activities, provide outstanding customer experiences, and proactively resolve concerns.
  • Oversee inventory accuracy, store merchandising, and sales strategies.
  • Complete management skills training and learn key aspects of store operations and AutoZone culture.

Benefits

  • Competitive pay.
  • Unrivaled company culture.
  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match and Stock Purchase Plan.
  • AutoZoners Living Well Program for free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time AutoZoners.
  • Life and short- and long-term disability insurance options for full-time AutoZoners.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
  • Tuition reimbursement for full-time AutoZoners.
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