Manager in Training

Circle K Stores•Northglenn, CO
•Onsite

About The Position

The Manager in Training is responsible for supervising and managing store functions, employees, customer service, site standards, training, communications, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining a clean, stocked, organized site; resolving customer concerns; and ensuring company standards for safety, service, site image, and marketing execution. The manager analyzes sales and expenses, manages merchandise margins and budgets, safeguards funds, and completes required reporting and other financial analysis. The role is based at 2265 E 120th Ave, Northglenn, Colorado 80233, with flexible availability across days, evenings, overnights, and weekends. The hiring range is $18.00 to $19.00.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the conditions described.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory and cash controls.
  • Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision and to act effectively as a manager, supervisor, and leader.

Responsibilities

  • Recruit, hire, train, schedule, supervise, and support employees to provide excellent customer service.
  • Assign tasks and maintain a clean, stocked, organized, and well-kept site according to company standards.
  • Use fair, non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Build positive relationships with suppliers and resolve customer complaints promptly and professionally.
  • Promote a safe and positive public image within the neighboring community.
  • Prepare timely written performance appraisals and provide performance feedback.
  • Train employees in customer service, site image, marketing execution, and safety procedures.
  • Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Ensure required reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly, and required employment posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform other financial analysis and duties as assigned or delegated by a supervisor.
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