Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training for a healthcare leadership development opportunity. The role provides hands-on experience across clinic positions through immersive rotations lasting 1–3 months, along with training and mentorship in clinic operations, leadership, and business growth. The position serves as a liaison between the organization and patients, connecting with individuals, promoting medical solutions, and supporting patients. Training covers persuasive communication, business development, marketing initiatives, patient experience, mental health education, Electronic Health Records, care coordination, and consultations to gather patient information and develop personalized treatment plans. The position requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. The posting includes a warning that work involving suicidal patients and trauma disclosures from patients with PTSD may be triggering.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills, ability to maintain confidentiality, and ability to resolve common patient or customer concerns.
- Commitment to a patient-centric culture and passion for business growth and organizational objectives.
- Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
- Willingness to relocate.
- Successfully complete a criminal background check upon hire.
Responsibilities
- Participate in immersive rotations across various clinic positions to develop operational knowledge and leadership skills.
- Promote healthcare options and address customer objections.
- Learn strategies to drive business growth and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for accurate and efficient care coordination.
- Conduct consultations to gather patient information and design personalized treatment plans.
- Connect with patients and support a positive patient experience.
Benefits
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards for referring candidates.
- Career advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
