Manager In Training

Serenity Mental Health Centers•Scottsdale, AZ

About The Position

Serenity is seeking a motivated Manager in Training for an opportunity to gain hands-on experience in clinic roles and develop toward a leadership position. Through training, mentorship, and immersive rotations lasting 1–3 months, the employee will learn clinic operations, leadership, business development, patient consultations, and care coordination. The role serves as a liaison between Serenity and its patients, promoting healthcare options, educating patients about treatments, and supporting a positive patient experience. Willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire. The posting notes that work involving suicidal patients and listening to trauma from patients with PTSD may be triggering.

Requirements

  • At least 1 year of supervisory experience or currently pursuing a business-related field of study.
  • At least 2 years of sales experience.
  • Exceptional interpersonal skills.
  • Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
  • Patient-centric approach and genuine interest in driving business growth and achieving organizational objectives.
  • Self-driven, results-oriented mindset and commitment to personal and professional development.
  • Willingness to relocate.
  • Successful completion of a criminal background check upon hire.

Responsibilities

  • Complete 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
  • Promote healthcare options and address customer objections through persuasive communication.
  • Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
  • Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
  • Use the Electronic Health Records system for accurate and efficient care coordination.
  • Conduct consultations to gather patient information and develop personalized treatment plans.
  • Maintain confidentiality and resolve common patient or customer concerns.
  • Support organizational objectives and pursue opportunities for professional development.

Benefits

  • Medical insurance for the employee and dependents.
  • Vision insurance for the employee and dependents.
  • Dental insurance for the employee and dependents.
  • 20 days off annually: 10 PTO days and 10 holidays.
  • 401(k) plan.
  • Employee referral program with additional rewards.
  • Career advancement opportunities.
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