Manager In Training

Serenity Mental Health Centers • Scottsdale, AZ

11d

About The Position

Serenity is seeking a highly motivated Manager in Training for a role that combines hands-on experience across clinic positions with comprehensive training and mentorship, preparing the successful candidate for a leadership position. The role builds knowledge of clinic operations and skills to lead and drive business growth. It also serves as a key liaison between the organization and patients, promoting medical solutions and supporting patients as they pursue treatment.

The position includes immersive rotations of 1–3 months across clinic roles, training in persuasive communication, business development, patient experience, electronic health records, and strategic consultations. Candidates must be willing to relocate. The work may involve interactions with suicidal patients and hearing trauma from patients with PTSD, which may be triggering for some people. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in 1–3 month rotations across various clinic positions to gain knowledge of clinic operations and leadership skills.
• Promote healthcare options and address customer objections through persuasive communication.
• Learn and apply business-development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Connect with patients as a liaison between the organization and its patients.
• Support business growth and organizational objectives.

Benefits

• Medical insurance coverage for the employee and dependents.
• Vision insurance coverage for the employee and dependents.
• Dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401k plan.
• Employee Referral Program with rewards for referring candidates.
• Clear path to career advancement, including Assistant Management, Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed