Manager in Training

Stanton Optical•Sacramento, CA

16d•Onsite

About The Position

Stanton Optical is hiring a Manager in Training to develop future leaders and help patients and customers find eyewear through the company’s sales process. The role focuses on creating an easy, memorable customer experience, meeting sales goals, and supporting store operations. The position pays $18 to $22 per hour, plus 2% commission on personal sales. Work hours are determined by business needs, and schedule flexibility is expected. Stanton Optical is a full-service retail optical provider focused on making eye care easy, accessible, and affordable. The company describes its vision as modernizing the eye care experience for all people and its mission as making eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. The company describes a flexible, dynamic work environment that encourages innovation and employee ideas. Eligible employees may receive medical, dental, and prescription drug coverage; company-paid life and short-term disability coverage; free eyeglasses; identity theft protection; and pet insurance. Other offerings include paid time off that increases with seniority, professional development and promotion opportunities, employee recognition programs, an Employee Assistance Program, two free eyeglasses each year, Friends and Family product discounts, and variable compensation opportunities and sales commissions.

Requirements

At least one year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
At least three years of experience in a fast-paced retail environment, including demonstrated leadership ability.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Effective communication skills with a diverse group of people.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

An associate degree or two years of store management experience.
Optical experience.
Passion for customer and patient care and eagerness to share that commitment with others.
Interest in learning and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.

Responsibilities

Greet patients and customers as they enter the store and identify their needs to provide an easy, memorable experience.
Present available promotional products and services.
Answer customer inquiries.
Resolve customer complaints, de-escalate dissatisfied patients, and provide solutions.
Meet established sales goals while complying with company and local policies and procedures.
Follow quality-control standards, including OSHA and other safety requirements.
Maintain brand standards by performing basic housekeeping duties when necessary.
Perform other duties as assigned and required.