Manager In Training
About The Position
ClearWater Express Wash and BlueWave Express Wash are seeking motivated, energetic, people-focused Managers in Training to develop leadership skills and prepare for future management positions. The role provides hands-on experience in express car wash operations, customer service, sales, team leadership, and business management while working alongside experienced leaders. Previous car wash experience is not required. The program is intended to prepare team members for advancement into an Assistant Manager or Car Wash General Manager role. The Manager in Training learns to lead, coach, and develop team members; support customer service and sales; participate in daily car wash operations; and build business management skills. The role involves helping maintain a safe, efficient, clean, and welcoming location, learning operational and equipment procedures, and working toward location performance goals. The position requires working outdoors in changing weather conditions.
Requirements
- Desire to build a career in management, leadership, sales, customer service, or operations.
- Strong communication and interpersonal skills.
- Comfort interacting with customers and recommending products or services.
- Motivation to work toward goals and improve performance.
- Initiative and willingness to take on new responsibilities.
- Strong problem-solving and decision-making skills.
- Organization and ability to manage multiple priorities.
- Basic computer and technology skills.
- Willingness to learn car wash equipment, operations, and maintenance.
- Ability to work outdoors in changing weather conditions.
- Dependability and commitment to personal and professional growth.
Nice To Haves
- Previous leadership, supervisory, sales, customer service, retail, restaurant, hospitality, or automotive experience.
Responsibilities
- Learn to lead, coach, and develop Team Members and Team Leads alongside site leadership.
- Help create a positive and productive team environment.
- Assist in training new team members on customer service, sales, safety, and operational procedures.
- Learn to set expectations, provide feedback, and hold team members accountable.
- Provide exceptional customer and guest service.
- Communicate wash services, packages, and membership options to customers.
- Support the team in achieving sales and membership goals.
- Assist with resolving guest questions and concerns and building relationships with customers and the local community.
- Learn positions and responsibilities throughout an express car wash and assist with daily operations.
- Monitor wash quality and maintain company standards.
- Help maintain a clean, organized, and welcoming location.
- Learn opening and closing procedures, staffing, and daily operational responsibilities.
- Assist with basic equipment and facility needs and identify and communicate operational or equipment issues.
- Follow company policies, procedures, and safety standards.
- Learn to monitor and improve key location performance metrics, including labor, sales, membership, and operational performance.
- Learn to use point-of-sale systems, company software, and other business technology.
- Work with management to identify opportunities for improvement.
- Develop the skills to operate and manage a high-volume customer-facing business.
Benefits
- Competitive pay
- Monthly bonus opportunities
- Medical, dental, and vision benefits
- Paid time off and vacation
- Holiday pay
- Free car washes
- Leadership training and development
- Career advancement opportunities
- Company uniforms
- Training and ongoing support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
