Manager In Training

Circle K•Bartlett, NH

About The Position

The Manager In Training performs store management duties, including recruiting, hiring, training, supervising, and supporting employees; maintaining customer service and site standards; managing store operations and communications; and monitoring financial performance. The role requires working with minimal direction and supervision while serving as an effective manager, supervisor, and leader. Work is performed primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically based on business needs.

Requirements

Ability to perform the essential duties and work under the conditions described in the job description.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

High school diploma or GED preferred.
Experience in retail sales preferred.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communications in a timely manner, and establish ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are readily accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.