MIT

WINDSOR FASHIONS LLC•Santa Ana, CA
•$17 - $18•Onsite

About The Position

The part-time Windsor Manager in Training acts as an Assistant Manager while completing courses and gaining hands-on experience to qualify for a keyed position. In partnership with the Store Manager, this role supports the store’s mission and contributes to productivity in sales, shrink, payroll, and expenses. The Manager in Training helps coach and motivate Stylists while treating people with dignity and respect. As part of the sales-directing team, the role drives sales and delivers an omni-channel customer experience that builds brand loyalty. It supports recruiting, networking, and onboarding to help meet talent and retention goals, and organizes daily operations to keep the sales floor running effectively. The Manager in Training partners with the Store Manager on team supervision and training, communicates expectations, and fosters continuous improvement through recognition, coaching, and feedback. The role follows Windsor policies and procedures, supports execution of the Windsor Merchandising Directive, and maintains a neat, clean store consistent with Visual Guidelines. It promotes Windsor values and a culture of respect, care, ownership, and personal commitment. Work is in a fast-paced indoor retail environment where temperature conditions vary. Duties may change and may include other tasks management considers necessary to maintain store operations.

Requirements

  • High school education level.
  • At least 1 year of retail management experience or 6 months working for Windsor.
  • Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
  • Ability to think quickly and resolve issues involving customers and associates.
  • Effective communication skills in group and one-on-one settings.
  • Willingness to receive feedback and continuously improve.
  • Flexible and reliable schedule.
  • Ability to count, communicate, read, and write in English.
  • Ability to access all store areas, operate equipment needed to run the store, climb ladders, and move or handle merchandise or supplies generally weighing 0–25 pounds.
  • Ability to work varied hours and days to oversee store operations.

Responsibilities

  • Drive sales and contribute to overall store success as a member of the sales-directing team.
  • Provide an omni-channel customer experience that builds brand loyalty.
  • Understand KPI reporting and provide feedback to improve efficiency and create value for the brand.
  • Support the Store Manager in identifying talent, building a talent pool, and providing an effective onboarding experience.
  • Organize and plan store work and oversee daily operations on the sales floor.
  • Partner with the Store Manager to supervise and train the team.
  • Lead by example, communicate clearly, and support continuous improvement through recognition, coaching, feedback, and company tools and programs.
  • Follow Windsor policies and procedures.
  • Partner with the Store Manager to execute the Windsor Merchandising Directive and maintain a neat, clean, and tidy store in accordance with Visual Guidelines.
  • Promote Windsor values and foster a culture of respect, care, ownership, and personal commitment.
  • Help achieve store productivity goals for sales, shrink, payroll, and expenses.

Benefits

  • 40% discount on Windsor products year-round, with additional discounts periodically.
  • Opportunities for development, ongoing training, and potential advancement.
  • Flexible schedule.
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