Manager In Training 2709341

Circle K Stores•Chatsworth, GA
•Onsite

About The Position

The Manager In Training is responsible for developing the leadership, operational, customer-service, staffing, and financial-management skills needed to manage a store site. The role includes recruiting, hiring, training, scheduling, and supervising employees; maintaining a clean, stocked, organized, and well-presented site; building positive relationships with customers, suppliers, and the surrounding community; and ensuring employees follow safety procedures and company standards. The position also involves communicating with site employees and the Market Manager, conducting performance appraisals, organizing site records, ensuring reports are completed accurately and on time, and managing merchandise presentation and pricing. Financial duties include reviewing daily sales and expenses, taking steps to maximize sales and net profits, forecasting and budgeting P&L lines, managing merchandise margins, and safeguarding funds. Work is performed mostly indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The position requires working with minimal direction and serving as an effective manager, supervisor, and leader.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
  • Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.

Nice To Haves

  • Retail sales experience.
  • High school diploma or GED.

Responsibilities

  • Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
  • Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
  • Maintain a professional and supportive image among subordinates and the supervisor.
  • Schedule employees within company guidelines to maximize customer service and maintain the site image.
  • Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Develop positive, professional relationships with suppliers.
  • Promote excellent service and resolve customer complaints promptly and professionally.
  • Promote and maintain a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
  • Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
  • Ensure all employees receive appropriate communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Supervise employees to ensure required and requested reports are completed accurately and on time.
  • Supervise employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure required employment posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analysis necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
  • Perform outdoor site tasks such as cleaning parking lots and gas pumps and taking out garbage.
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