Manager In Training

Clearwater Express Wash•Houston, TX

18d•Onsite

About The Position

ClearWater Express Wash and BlueWave Express Wash are growing express car wash companies seeking motivated, energetic, people-focused Managers in Training. This role provides hands-on training across car wash operations, customer service, sales, team leadership, and business management while working alongside experienced leaders. The goal is to prepare the employee for a future management position, with a potential career path from Manager in Training to Assistant Manager and then Car Wash General Manager. Previous car wash experience is not required. The position includes learning to lead and develop team members, support sales and membership goals, maintain guest service and wash quality, assist with daily operations, follow safety procedures, and build familiarity with operational performance and business technology. The role also involves outdoor work in changing weather conditions.

Requirements

Desire to build a career in management, leadership, sales, customer service, or operations.
Strong communication and interpersonal skills.
Enjoys working with people and helping others succeed.
Comfortable interacting with customers and recommending products or services.
Motivated by goals and opportunities to improve performance.
Takes initiative and is willing to take on new responsibilities.
Strong problem-solving and decision-making skills.
Organized and able to manage multiple priorities.
Basic computer and technology skills.
Willing to learn car wash equipment, operations, and maintenance.
Able to work outdoors in changing weather conditions.
Dependable and committed to personal and professional growth.

Nice To Haves

Previous leadership, supervisory, sales, customer service, retail, restaurant, hospitality, or automotive experience.

Responsibilities

Learn to lead, coach, and develop Team Members and Team Leads.
Work with site leadership to foster a positive and productive team environment.
Assist with training new team members on customer service, sales, safety, and operational procedures.
Learn to set expectations, provide feedback, and hold team members accountable.
Provide exceptional customer and guest service.
Communicate wash services, packages, and membership options to customers.
Support sales and membership goals and help resolve guest questions and concerns.
Build relationships with customers and the local community.
Learn all positions and responsibilities within an express car wash.
Assist with daily operations and help keep the location safe and efficient.
Monitor wash quality and maintain company standards.
Help maintain a clean, organized, and welcoming location.
Learn opening and closing procedures, staffing, and daily operational responsibilities.
Assist with basic equipment and facility needs and communicate operational or equipment issues.
Follow company policies, procedures, and safety standards.
Learn to monitor and improve location performance metrics, including labor, sales, membership, and operational performance.
Learn to use point-of-sale systems, company software, and other business technology.
Work with management to identify opportunities for improvement.
Develop the skills to operate and manage a high-volume customer-facing business.