Manager in Training

Crunch Fitness • Fargo, ND

10d

About The Position

The Manager in Training (MIT) is a member of the club leadership team who supports daily operations while developing skills for future advancement into a management role. The MIT works with club leadership across sales, team development, member experience, and operational standards, helping create a positive, high-energy, results-driven environment for members and team members. The role emphasizes leadership development, accountability, and exceptional member service.

The position supports team performance, sales and revenue goals, club operations, and business initiatives. It requires effective communication, sound judgment, adaptability in a fast-paced environment, and a commitment to achieving performance goals and supporting team success. Current CPR certification is required. Applicants must be at least 18, have a high school diploma or equivalent, and be legally authorized to work in the United States.

Requirements

• High school diploma or equivalent (GED).
• Minimum age of 18 years.
• Current CPR (Cardiopulmonary Resuscitation) certification.
• Legally authorized to work in the United States and maintain eligibility throughout employment; required employment verification documentation must be provided upon hire.
• Strong leadership, communication, and interpersonal skills.
• Effective time management and organizational abilities.
• Ability to motivate and influence team performance positively.
• Strong problem-solving skills and ability to adapt in a fast-paced environment.
• Commitment to achieving performance goals and supporting team success.

Nice To Haves

• Previous experience in sales, customer service, fitness, or leadership roles.
• Fitness industry or club management experience.
• Additional fitness or industry certifications.

Responsibilities

• Support and contribute to a positive, high-performance team culture.
• Inspire, coach, and motivate team members to deliver an exceptional member experience.
• Recognize and celebrate individual and team achievements.
• Assist with training and developing team members in line with company standards and expectations.
• Promote accountability and adherence to club policies, procedures, and service standards.
• Achieve individual sales goals and contribute to club revenue targets.
• Support team revenue goals through coaching, motivation, and active leadership.
• Follow up with leads and prospects in a timely and professional manner.
• Support and execute sales initiatives, promotions, and membership growth strategies.
• Monitor performance metrics and work to meet or exceed key performance indicators.
• Help maintain a welcoming, professional, service-oriented environment for members and guests.
• Assist with front desk and membership services operations.
• Communicate and reinforce club policies, procedures, and expectations.
• Maintain cleanliness, safety, maintenance, and facility standards; support a culture of cleanliness.
• Assist in ensuring the club meets operational standards for safety, cleanliness, and security.
• Maintain working knowledge of standard operating procedures and club policies.
• Support implementation of company programs, promotions, and membership growth initiatives.
• Communicate clearly and effectively with team members and leadership.
• Ensure timely and accurate follow-up on sales leads and member inquiries.
• Model professionalism and reinforce company values in all interactions.

Benefits

• Gym membership opportunity
• Opportunity for advancement
• Training and development
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED