Manager in Training

maurices • Lancaster, PA

11d • Onsite

About The Position

The Manager in Training (MIT) works with store managers and store teams to achieve sales goals, create a customer-focused environment, manage talent and performance, and execute visual standards. The MIT completes a training program designed to prepare them for a Store Manager position within 3–6 months. The role also requires active participation in all training modules and activities while fulfilling a managerial role on the team. The MIT is expected to be relocatable to a specific new store or a group of new and existing stores, and must commit to a specific store location or group of stores.

The MIT supports the store manager across customer service, sales, talent management, and operational execution. This includes creating fashion-focused customer experiences; managing sales, payroll, schedules, and visual priorities; hiring, developing, and coaching associates; maintaining store operations and minimizing inventory loss; and following company policies and procedures.

Requirements

• High school degree or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of setting and achieving goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Must commit to a specific store location or group of new and existing stores and be relocatable as expected for the role.
• Able to work varied hours and days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate and use equipment necessary to run the store, including a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• Business or retail merchandising degree preferred.
• Fashion industry experience preferred.

Responsibilities

• Drive and achieve a customer-focused store environment, demonstrating customer awareness through actions, priorities, and decisions.
• Provide product knowledge and fashion expertise, and lead by example using customer service training resources.
• Analyze historical store performance, manage sales goals, and adjust plans and priorities to achieve targets.
• Manage store team performance and payroll hours to meet business needs and sustain profitability.
• Assess visual needs and direct promotional changes to maximize sales in the short and long term.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team in using sales-driving programs, including the associate ordering system and community outreach.
• Make quality hiring decisions, nurture talent, and develop successors and talent pools for store positions.
• Provide timely, direct, complete, and actionable positive and corrective feedback to support accountability.
• Develop associates using company programs, appraise their strengths and weaknesses, and coach them appropriately.
• Foster an environment where associates can reach their potential and experience a fun, rewarding workplace.
• Maintain an operationally sound store as measured through opportunity audits.
• Minimize inventory loss by directing effective use of store security equipment, excellent customer service, store cleanliness and organization, and review of daily sales documentation.
• Ensure execution of company direction across POS, visual, HR, and operations, and use resources appropriately.
• Follow and enforce company policies and procedures, respond to violations, and use HR resources to follow company guidelines.
• Participate in all training modules and activities while performing a managerial role on the team.

Benefits

• Choice of three medical plans, including PPO and High-Deductible plans; High-Deductible plans offer a Health Savings Account option with employer contribution.
• Dental coverage.
• Vision coverage.
• Healthcare and Dependent Care Flexible Spending Accounts.
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance at no cost to associates.
• Short-Term Disability coverage at no cost to associates.
• Wellbeing platform with Personify Health.
• Employee Assistance Program for associates and their families.
• 401(k) eligibility after 6 months, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after 1 year of employment.
• Early access to earnings through PayActiv.
• Accrued paid time off.
• Annual sick time award of 56 hours, prorated based on hire date unless otherwise required by law.
• Holiday pay for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED