Manager in Training

Circle K•Mount Dora, FL

11d•Onsite

About The Position

The Manager in Training supports store operations and is expected to perform the general qualifications, duties, and responsibilities described for a Store Manager. The role includes leading, training, and supervising employees; maintaining customer service and site standards; overseeing store organization, staffing, communication, safety, merchandise, and financial performance; and working with minimal direction and supervision. Work is primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally be exposed to cold temperatures in walk-in coolers or freezers and to noise. Duties may change as required by business necessity.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work under the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.
Ability to work outdoors and tolerate occasional cold temperature extremes and noise.
Ability to work as an effective manager, supervisor, and leader.

Responsibilities

Recruit, hire, train, and supervise positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image within the neighboring community.
Prepare timely written performance appraisals for employees and provide appropriate performance feedback.
Train employees to ensure customer service, site image, and marketing execution meet Company standards.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive proper communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop specific action plans to reach objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.