Manager in Training

Circle K Stores•Warren, MI

13d•Onsite

About The Position

The Manager in Training supports store operations and leadership responsibilities, including hiring, training, scheduling, supervising, and developing employees. The role ensures excellent customer service, a clean and well-stocked site, compliance with company standards, effective communication, and achievement of sales and profit objectives. The position requires working with minimal direction and supervision and serving as an effective manager, supervisor, and leader. The role performs most work indoors but also requires outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description reflects general duties and qualifications and may change as business needs require.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described for Customer Service Representative and Assistant Site Manager roles.
Ability to supervise and manage functions described for Customer Service Representative and Assistant Site Manager roles.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees according to company guidelines to maximize customer service and maintain the site's image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Develop ways to ensure employees receive appropriate communications in a timely manner.
Hold ongoing periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.