Manager In Training (Full Time) - Morehead, KY

Hibbett•Morehead, KY

10d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge of each product area or department. The role supports determining methods and approaches for achieving store goals and initiatives, maintains the policies, procedures, and standards in the visual manual, and promotes sales and promotions. As an ambassador of Hibbett I City Gear, the Manager in Training helps create a distinctive customer experience and acquire and retain customers. The role is passionate about providing outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The position supervises employees when the Store Manager is absent, following organizational policies and applicable laws. Supervisory duties include interviewing and training employees, planning and assigning work, directing employees, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability across departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
Provide extraordinary customer service, including greeting and assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise.
Follow company policies, procedures, and standards in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risk to management or appropriate officials.
When the Store Manager is absent, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.