Manager In Training (Full Time)

Hibbett•Radcliff, KY

23h•Onsite

About The Position

The Manager in Training assists the Store Manager with store operations and administrative duties. The role requires knowledge of the store’s product areas and departments, and supports methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett | City Gear by creating a positive customer experience and building customer loyalty. This position may assume supervisory control of the store when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Manager in Training supports asset control, selling, restocking, merchandising, ordering, and scheduling. They monitor inventory, sales statistics, expenses, and customer trends; guide staff and customers across departments; ensure department responsibilities and customer service standards are met; and perform administrative work as needed. They also promote merchandise and services, follow company manuals and policies, and help protect company assets and financial information through effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees and performs related supervisory duties, including interviewing and training employees, assigning and directing work, and resolving problems. The role is full-time, non-exempt, and paid hourly at $10.35.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with overall store operations, asset control, and administrative duties.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across store departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete departmental responsibilities and meet standards.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell Hibbett | City Gear services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by supporting accurate and effective internal controls and reporting potential fraud risks.
When the Store Manager is absent, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.