Manager In Training (Full-Time)

Hibbett•Jacksonville, AR

22h•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role is knowledgeable about each product area and department, helps determine methods for accomplishing store goals and initiatives, and upholds the policies, procedures, and standards in the visual manual. The Manager in Training promotes sales and promotions and serves as an ambassador for Hibbett I City Gear, creating a distinctive customer experience to acquire and retain customers. The role assumes supervisory control when the Store Manager is absent and receives training in the Store Manager’s responsibilities. The position supports store assets, sales, restocking, merchandising, ordering, and scheduling; monitors inventory, sales statistics, and expenses; guides employees and customers across departments; and helps ensure departmental standards and profitability. It also provides outstanding customer service, promotes merchandise and services, follows company policies and procedures, and protects company assets and financial information by supporting effective internal controls and reporting potential fraud risks. In the Store Manager’s absence, the Manager in Training supervises employees in accordance with company policies and applicable laws. Supervisory duties include interviewing and training employees, planning and directing work, assigning tasks, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with overall store operations and administrative duties.
Assist in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store and provide supervisory control in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the company’s services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
When supervising, interview and train employees, plan, assign, and direct work, and resolve problems.