Manager In Training (Full Time)

Hibbett•Radcliff, KY

1d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge of each product area or department. The role supports methods and approaches for achieving store goals and initiatives, upholds company policies and visual standards, and promotes sales and promotions. As an ambassador for Hibbett I City Gear, the Manager in Training helps create a distinctive customer experience and acquire and retain customers. The position emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control and performs responsibilities for which they have been trained. The role supports asset control and store planning across selling, restocking, merchandising, ordering, and scheduling. It monitors inventory, sales statistics, and expenses; guides employees and customers; ensures department standards and service quality; and keeps the Store Manager informed about inventory movement and customer trends. It also performs general administrative duties and helps protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks. When the Store Manager is absent, the Manager in Training supervises employees in accordance with company policies and applicable laws. Supervisory duties include interviewing and training employees, planning and assigning work, directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including helping customers as they enter and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and informing management or appropriate officials of potential fraud risk.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing work, and resolving problems.