Manager In Training (Full Time)

Hibbett•Morgantown, WV

1d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and helps determine methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett | City Gear by creating a distinctive customer experience and acquiring and retaining customers. The role emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control and is trained to perform the Store Manager’s responsibilities. The position includes supporting store asset control, coordinating departmental and store responsibilities such as selling, restocking, merchandising, ordering, and scheduling, and monitoring inventory, sales statistics, and expenses. The Manager in Training guides employees and customers, helps direct staff, maintains customer-service standards, and keeps the Store Manager informed about inventory movement and customer trends. The role also includes administrative work and protecting company assets and financial information through accurate and effective internal controls. When the Store Manager is absent, the Manager in Training supervises employees in accordance with company policies and applicable laws. Supervisory duties include interviewing and training employees, planning and assigning work, directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager with overall store operations, administrative duties, and control of company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store and supervise employees in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete departmental responsibilities and meet standards.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company communications.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Interview and train employees; plan, assign, and direct work; and resolve problems when carrying out supervisory duties.