Manager in Training (Full Time)

Hibbett•Florissant, MO

7d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties, develops knowledge across all product areas, and helps determine approaches for achieving store goals and initiatives. The role upholds company policies, procedures, and visual standards, promotes sales and promotions, and represents Hibbett | City Gear by creating a distinctive customer experience. The Manager in Training provides outstanding customer service and promotes merchandise. When the Store Manager is absent, this position assumes supervisory control of the store and is trained to perform the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and support overall goals and profitability.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling store assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to complete department responsibilities and meet standards.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter the store and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, standards, manuals, and communications.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, supervise employees in accordance with company policies and applicable laws, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.