Manager In Training (Full Time) - Radcliff, KY

Hibbett•Radcliff, KY

10d

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area and department, and supports methods and plans for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and represents Hibbett | City Gear by creating a distinctive customer experience that helps acquire and retain customers. The position emphasizes outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Manager in Training helps control store assets, supports planning for selling, restocking, merchandising, ordering, and scheduling, and monitors inventory, sales, and expenses. The role guides staff and customers across departments, maintains service quality, performs administrative tasks, and protects company assets and financial information through effective internal controls. When the Store Manager is absent, the Manager in Training supervises employees and may interview and train employees, assign and direct work, and resolve problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers in all departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by ensuring internal controls are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and assigning work, directing employees, and resolving problems.