Manager in Training

Circle K•Colorado Springs, CO

7d•$18 - $18•Onsite

About The Position

The Manager in Training role supports the management of a store site, including employees, customer service, site standards, safety, communications, and financial performance. The position involves recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining merchandise presentation and site cleanliness; addressing customer concerns; and analyzing sales, expenses, budgets, and merchandise margins. The role generally works indoors but also requires outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The employee is expected to work with minimal direction and to act effectively as a manager, supervisor, and leader. The listed hiring range is $17.50 to $18.30. Circle K is an Equal Opportunity Employer and states that it complies with the ADA and applicable state and local disability laws, including reasonable accommodations where applicable.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and performing inventory and cash control tasks.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.
Ability to work indoors and outdoors, with occasional exposure to cold temperature extremes and noise.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees according to company guidelines to maximize customer service and maintain the site's image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Develop methods to ensure employees receive appropriate communications in a timely manner.
Hold ongoing periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor tasks as needed, including cleaning parking lots and gas pumps and taking out garbage.