Manager in Training

Circle K•El Paso, TX

28d•Onsite

About The Position

The Manager in Training role supports the management of a Circle K store, with responsibilities spanning employee leadership, customer service, site operations, training, communication, planning, and financial performance. The position involves recruiting, hiring, training, scheduling, supervising, and evaluating employees; maintaining store cleanliness, inventory, merchandise displays, and site standards; supporting positive relationships with customers, suppliers, and the neighboring community; and ensuring reports, files, manuals, and employment notices are maintained accurately and accessibly. The manager analyzes sales and expenses, helps budget and forecast profit-and-loss lines, manages merchandise margins, and safeguards funds. The job is primarily indoors but includes some outdoor work and occasional exposure to cold temperatures and noise. It requires working with minimal direction and providing effective management, supervision, and leadership.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, and train enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures.
Promote safety awareness among employees.
Ensure employees receive appropriate communications in a timely manner and hold periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and other duties as assigned or delegated by a supervisor.