Manager In Training
About The Position
ClearWater Express Wash and BlueWave Express Wash are seeking motivated, energetic, people-focused Managers in Training who want to develop leadership skills and prepare for a future management position. The role provides hands-on experience across car wash operations, customer service, sales, team leadership, and business management while working alongside experienced leaders. Previous car wash experience is not required. The program prepares team members to advance into an Assistant Manager or Car Wash General Manager role. The Manager in Training learns to lead and develop team members, deliver customer service, support sales and membership goals, carry out daily car wash operations, and contribute to business performance. The position includes outdoor work in changing weather conditions and training in company procedures, safety, equipment, and business technology.
Requirements
- Strong communication and interpersonal skills.
- Enjoys working with people and helping others succeed.
- Comfortable interacting with customers and recommending products or services.
- Motivated by goals and opportunities to improve performance.
- Takes initiative and is willing to take on new responsibilities.
- Strong problem-solving and decision-making skills.
- Organized and able to manage multiple priorities.
- Basic computer and technology skills.
- Willing to learn car wash equipment, operations, and maintenance.
- Able to work outdoors in changing weather conditions.
- Dependable, coachable, ambitious, and committed to personal and professional growth.
- Desire to build a career in management, leadership, sales, customer service, or operations.
Nice To Haves
- Previous leadership, supervisory, sales, customer service, retail, restaurant, hospitality, or automotive experience; preferred but not required.
Responsibilities
- Learn to lead, coach, and develop Team Members and Team Leads.
- Work with site leadership to support a positive and productive team environment.
- Assist in training team members on customer service, sales, safety, and operational procedures.
- Learn to set expectations, provide feedback, and hold team members accountable.
- Provide exceptional customer and guest service.
- Communicate wash services, packages, and membership options to customers.
- Support sales and membership goals and assist with guest questions and concerns.
- Build relationships with customers and the local community.
- Learn all positions and responsibilities within an express car wash.
- Assist with daily operations and help maintain safe and efficient operations.
- Monitor wash quality and maintain company standards.
- Help keep the location clean, organized, and welcoming.
- Learn opening and closing procedures, staffing, and daily operational responsibilities.
- Assist with basic equipment and facility needs, and identify and communicate operational or equipment issues.
- Follow company policies, procedures, and safety standards.
- Learn to monitor and improve location performance metrics, including labor, sales, membership, and operational performance.
- Learn to use point-of-sale systems, company software, and other business technology.
- Work with management to identify opportunities for improvement.
- Develop the skills needed to operate and manage a high-volume customer-facing business.
Benefits
- Monthly bonus opportunities
- Medical, dental, and vision benefits
- Paid time off and vacation
- Holiday pay
- Free car washes
- Leadership training and development
- Career advancement opportunities
- Company uniforms
- Training and ongoing support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
