Manager in Training
About The Position
The Manager in Training supports the operation and management of a Circle K store, including supervising and training employees, maintaining customer service and site standards, managing inventory and cash, and reviewing financial performance. The role requires the ability to work with limited direction and to perform the duties of a manager, supervisor, and leader. The position is based at 68990 Ramon Rd, Cathedral City, California. Work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter cold temperatures while supervising work in a walk-in cooler or freezer and may be exposed to occasional noise. Flexible availability is required.
Requirements
- High school diploma or GED preferred.
- Retail sales experience preferred.
- Ability to perform the essential duties and work in the conditions described in the job posting.
- Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
- Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and performing inventory and cash control tasks.
- Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
- Ability to communicate orally and in writing in English.
- Ability to work with a minimum of direction and supervision.
Nice To Haves
- Retail sales experience.
- High school diploma or GED.
Responsibilities
- Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
- Develop, manage, and assign tasks to maintain a clean, stocked, organized site that meets company standards.
- Maintain a professional and supportive image among employees and supervisors.
- Schedule employees within company guidelines to maximize customer service and maintain the site image.
- Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
- Build positive, professional relationships with suppliers.
- Promote excellent service and resolve customer complaints promptly and professionally.
- Promote and ensure a safe, positive public image in the neighboring community.
- Prepare timely written performance appraisals and provide appropriate feedback to employees.
- Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
- Ensure employees receive appropriate communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
- Evaluate site needs and develop action plans to meet objectives.
- Organize and maintain site files and manuals.
- Supervise employees to ensure required reports are completed accurately and on time.
- Ensure merchandise is stocked, attractively displayed, and correctly priced.
- Ensure required employment posters and signs are accessible to employees.
- Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
- Budget and forecast P&L lines and manage merchandise margins.
- Safeguard and account for money received and disbursed.
- Perform other financial analyses necessary to maximize sales and net profits.
- Perform other duties as assigned or delegated by the supervisor.
- Perform outdoor tasks as needed, including cleaning parking lots and gas pumps and taking out garbage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
