Manager in Training

Circle K•Apollo Beach, FL

25d•Onsite

About The Position

The Manager in Training supports store operations and develops the capabilities needed to manage a site. The role includes recruiting, hiring, training, scheduling, supervising, and motivating employees; maintaining customer service and site standards; managing supplier and community relationships; ensuring effective communication and employee development; organizing store operations and required reporting; and analyzing sales, expenses, inventory, and financial performance. The manager is expected to work with minimal direction and provide effective leadership. The work is performed primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. Duties may change periodically based on business needs.

Requirements

High school diploma or GED preferred.
Experience in retail sales preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, train, supervise, and motivate employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to company standards.
Schedule employees within company guidelines to support customer service and site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers, resolve customer complaints, and promote a positive image in the community.
Prepare timely written performance appraisals and train employees on customer service, site image, marketing execution, and safety.
Ensure employees receive timely information and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals, and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.