Manager in Training

Circle K•Colorado Springs, CO
•$18 - $18•Onsite

About The Position

The Manager in Training supports store operations and is expected to perform the general qualifications and duties associated with managing a store. The role includes supervising and training employees, managing customer service and site standards, maintaining supplier and community relationships, overseeing communication and operational planning, and analyzing sales and financial information to maximize sales and net profits. The position requires working with minimal direction and functioning as an effective manager, supervisor, and leader. The work is performed primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally experience cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically based on business needs.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the conditions described.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer, or acquire the skills needed to use one at the site, including analysis of reports and inventory and cash control.
  • Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.

Nice To Haves

  • High school diploma or GED.
  • Retail sales experience.

Responsibilities

  • Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
  • Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
  • Maintain a professional and supportive image among subordinates and supervisors.
  • Schedule employees within company guidelines to maximize customer service and maintain the site image.
  • Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Develop positive, professional relationships with suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
  • Train employees to meet company standards for customer service, site image, and marketing execution.
  • Train employees on safety procedures and promote safety awareness.
  • Ensure employees receive proper communication in a timely manner.
  • Hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve desired objectives.
  • Organize and maintain site files and manuals.
  • Supervise employees to ensure required and requested reports are completed accurately and on time.
  • Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate actions to maximize sales and net profits.
  • Budget and forecast profit-and-loss lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analysis necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
  • Work outdoors as needed to clean parking lots and gas pumps and take out garbage.
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