Manager In Training

Serenity Mental Health Centers • Chandler, AZ

11d

About The Position

Serenity is seeking a motivated Manager in Training to develop future leaders in its healthcare business. The role provides hands-on experience through immersive rotations lasting 1–3 months across clinic positions, with training and mentorship in clinic operations, leadership, and business growth. The employee will serve as a liaison between Serenity and its patients, promote medical solutions, and help patients access care.

Training covers persuasive communication and customer objections, business development and marketing initiatives, patient experience and mental health education, use of the Electronic Health Records system, and patient consultations to gather information and develop personalized treatment plans. The role involves working with patients experiencing mental health challenges, including suicidal patients and people with PTSD. A willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in business growth and organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.

Responsibilities

• Complete 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and address customer objections through persuasive communication.
• Learn and contribute to business development strategies and marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for accurate and efficient care coordination.
• Conduct patient consultations, gather relevant information, and help design personalized treatment plans.
• Connect patients with the organization and support a positive patient experience.
• Work toward advancement into management roles.

Benefits

• Clear advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee Referral Program with rewards for referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed