Manager In Training

Serenity Mental Health Centers • Austin, TX

11d • Onsite

About The Position

Serenity is seeking a motivated Manager in Training to develop healthcare business and leadership skills through hands-on clinic experience, comprehensive training, and mentorship. The position includes 1–3 month rotations across clinic roles to build an understanding of clinic operations and prepare for a leadership role. The Manager in Training serves as a liaison between the organization and patients, promotes healthcare solutions, supports patient experience, and contributes to business growth. The role requires willingness to relocate and successful completion of a criminal background check upon hire. Work with patients experiencing suicidal thoughts and patients discussing PTSD-related trauma may be emotionally triggering.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Must successfully complete a criminal background check upon hire.

Responsibilities

• Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and respond to customer objections using persuasive communication.
• Learn and apply business development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Maintain patient confidentiality and resolve common patient or customer concerns.
• Support business growth and organizational objectives.

Benefits

• Medical insurance coverage for the employee and dependents.
• Vision insurance coverage for the employee and dependents.
• Dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401k plan.
• Employee Referral Program with rewards for referrals.
• Clear advancement path from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed