Manager in Training

Drive & Shine, Inc. • Valparaiso, IN

20d • $80,000 - $100,000

About The Position

Drive & Shine is seeking a high-energy, people-first leader to manage a retail location. The role, also referred to as Captain or Store Manager, leads the site’s customer service, sales, staffing, scheduling, and operations. It is a hands-on position for a service-minded professional who can build effective teams, develop employees, and deliver a strong customer experience.

The manager is responsible for leading daily site operations, maintaining equipment and inventory, managing labor and budgets, and ensuring the facility remains clean and guest-ready. The role includes working outdoors in all weather conditions and may involve ten-hour shifts. Total compensation is stated as $100K+ including base salary and profit sharing. Drive & Shine offers performance-based bonuses, paid vacations and holidays, insurance, a 401(k) plan, college education assistance, and profit sharing.

Requirements

• At least 5 years of experience leading teams in retail, service, or restaurant environments.
• Experience recruiting, training, and building high-performing teams.
• A strong track record of achieving sales goals and delivering on KPIs.
• Ability to multitask, prioritize, and remain calm under pressure.
• Ability to thrive in a high-volume environment, with up to 2,000 cars per day.
• Passion for helping others succeed.
• Commitment to creating a clean, organized, customer-first culture.
• Basic computer skills to log information as needed.
• Ability to understand hazardous communication and safety information and directions for machine operation.
• Ability to work outdoors in all weather conditions, including extremely hot or cold environments.
• Ability to stand and walk for extended periods, regularly lift or carry 25 to 35 pounds, regularly grip, grasp, or twist with hands and wrists, stack and reach above head height, and frequently bend, crouch, and crawl.
• Ability to work a ten-hour shift if required.

Nice To Haves

• Experience in car washes or automotive services.
• District-level leadership experience in retail multi-unit management, convenience stores, big-box retail, or quick-service businesses.
• Experience in restaurants or hospitality chains.
• Experience with sales-driven consumer service brands.

Responsibilities

• Lead all operations at the Drive & Shine location.
• Recruit, hire, train, and develop team members, focusing on attitude, performance, and culture fit.
• Coach team members daily and conduct regular formal reviews.
• Set and manage labor goals, team schedules, and budget targets.
• Ensure equipment functions properly and proactively manage repairs and maintenance.
• Maintain inventory and proactively order supplies to avoid downtime.
• Deliver exceptional service and memorable customer experiences.
• Keep the facility clean, organized, and guest-ready.
• Handle customer concerns and feedback professionally.
• Communicate progress and priorities clearly with executive leadership, including the COO and CEO.
• Foster a culture in which team members feel valued and motivated to grow.
• Work side-by-side with the team and take ownership of the location’s performance.

Benefits

• Competitive salary with performance-based bonuses.
• Paid vacations and holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan.
• College education assistance.
• Profit sharing.
• A company culture that promotes from within and supports leaders at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed