Manager In Training

Planet Fitness - Baseline Fitness • Longmont, CO

20d • $18 - $18 • Onsite

About The Position

The Manager In Training assists with overseeing gym operations to ensure a positive member experience. The role includes accelerated training to prepare for future Club Manager positions and provides support to the Club Manager and gym team.

Requirements

• Honesty and a strong work ethic.
• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Basic computer proficiency.
• Ability to communicate and interact with customers, coworkers, and the public in a way that exceeds their wants and needs.
• Ability to listen actively, empathize with customers, and work together to solve problems.
• Ability to recognize and define problems, analyze relevant information, consider alternative solutions, and seek additional assistance when needed.
• Ability to demonstrate tact and skill in interactions while using appropriate behavior and language.
• Ability to communicate timely with staff and supervisors to support productivity and prevent misunderstandings or disagreements.
• Ability to stand and walk for at least 75% of the shift.
• Ability to talk in person or on the phone for at least 75% of the shift.
• Ability to lift up to 50 pounds for less than 30% of the time.

Responsibilities

• Assist in recruiting, hiring, training, and developing staff.
• Help oversee member service and ensure staff provide a positive customer experience.
• Perform front-desk tasks, including greeting members, conducting gym tours, explaining BCM amenities, and responding to member service issues and questions.
• Assist with team member management and provide backup support to the Club Manager as needed.
• Help create and maintain a positive image of the club.
• Ensure the gym is opened and closed promptly when the Club Manager is absent.
• Assist with preparing schedules and arranging shift coverage as needed.
• Supervise team members in the Club Manager’s absence.
• Assist with coaching and counseling performance to help achieve company standards.
• Help implement and maintain adherence to company policies and procedures.
• Help oversee gym cleanliness and appearance.
• Ensure team members are informed about and trained on current marketing promotions.
• Assist with ordering supplies, maintaining inventory, and tracking reports as needed.
• Successfully complete and demonstrate the MIT training guide.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free membership for the employee and one family member or friend
• Team Member Support Team
• Health, dental, and vision insurance
• Critical illness insurance
• Short-term disability insurance
• Accident insurance
• Voluntary life insurance
• Pet insurance
• Health Savings Account (HSA)
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed