Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training to develop into a leadership role within its growing healthcare business. The position provides hands-on experience in clinic roles through immersive rotations lasting 1–3 months, along with comprehensive training and mentorship in clinic operations, leadership, and business growth. The role serves as a liaison between the organization and patients, promoting healthcare solutions and supporting patients as they consider treatment options. Training covers persuasive communication and handling customer objections, business development and marketing initiatives, patient experience and mental health advocacy, use of the Electronic Health Records system, and patient consultations to gather information and develop personalized treatment plans. The position requires willingness to relocate and involves working with patients experiencing suicidal thoughts and trauma related to PTSD, which may be triggering. Employment is contingent on successfully completing a criminal background check upon hire.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and resolve common patient or customer concerns.
- Commitment to a patient-centric culture and interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Complete immersive rotations of 1–3 months across various clinic positions to develop knowledge of clinic operations and leadership.
- Promote healthcare options and respond to customer objections.
- Learn and contribute to business development strategies and marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct patient consultations, gather relevant information, and help design personalized treatment plans.
- Connect with patients as a liaison between them and the organization.
Benefits
- Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee Referral Program with rewards for referring candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
