Manager in Training

Crunch Fitness•Henrico, VA

19d

About The Position

The Manager in Training (MIT) supports club growth through lead generation and sales and helps deliver an excellent Crunch member experience through successful operation of the front desk and related departments. The role oversees the front desk to ensure members receive a high level of customer service and demonstrates knowledge of company-wide policies and initiatives to protect the integrity of the Crunch brand. This is a full-time, hourly, non-exempt position eligible for sales commission. Compensation is $14.00–$17.00 per hour; the hourly rate may vary by state. The role is suited to energetic, enthusiastic people passionate about health and fitness and interested in helping others reach their fitness goals.

Requirements

Passion for health and fitness.
Energetic and enthusiastic approach to work.
Compliance with the company uniform policy.
Ability to meet sales and lead-generation targets.

Responsibilities

Meet or exceed weekly and monthly targets for lead generation, new membership units, ACH attachment, and scheduling CrunchOne Kickoff bookings.
Establish and maintain a lead-generation program through networking and street team marketing campaigns.
Conduct tours and respond to telephone inquiries from prospective members.
Attend events and identify community opportunities for exposure.
Deliver exceptional customer service and provide an uplifting, friendly atmosphere.
Represent Crunch Fitness positively to increase brand awareness and generate sales opportunities.
Follow the uniform policy: Crunch polo, black pants or shorts, and Crunch nametag.
Ensure front desk systems are properly executed, including member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests.
Perform other duties as assigned.