Manager In Training

Autozone • West Bend, WI

4d

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare candidates for promotion into a Retail Store Management position. With guidance from the Store Manager, MITs lead by example, demonstrate initiative and leadership, and support store performance, team development, customer service, and daily operations. The role includes hands-on assignments and structured learning focused on leadership, customer service excellence, and operational expertise. Candidates may progress into management within 8–12 weeks, depending on prior experience and performance; progression through the training program is required for consideration for management openings, and promotion depends on performance and management availability.

Requirements

• 1–2 years of prior experience as a retail manager or supervisor.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

• Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
• Maintain clear and effective communication with employees and customers to support store execution and performance.
• Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
• Support store operations, ensure compliance with policies, and uphold structured training processes.
• Assist with staffing, mentoring, and training employees.
• Lead customer service activities, provide outstanding experiences, and proactively resolve concerns.
• Oversee inventory accuracy, store merchandising, and sales strategies.
• Complete management skills training covering store operations and AutoZone culture.
• Demonstrate consistent progression throughout the training program to be considered for management openings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed