Manager in Training

maurices • Chambersburg, PA

11d • Onsite

About The Position

The Manager in Training (MIT) works with the store manager and store teams to achieve sales goals, create a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program designed to prepare them for a Store Manager position within 3–6 months. The role is hired with the expectation that the associate can relocate to a specific new store or a group of new and existing stores. The MIT must actively participate in all training modules and activities while also fulfilling a managerial role on the team.

The MIT supports the store manager in customer service, sales performance, talent management, and operational execution. This includes fostering a fashion-focused customer experience; analyzing store performance and managing sales goals, payroll, schedules, and promotional changes; hiring, coaching, and developing associates; and maintaining store standards, security, inventory controls, and compliance with company policies and procedures.

The position is located at Store 1502-Franklin Center in Chambersburg, Pennsylvania, and is regular, full-time. The role involves varied hours and days as business needs dictate and physical activity including standing, reaching, pushing, pulling, squatting, bending, operating store equipment and computerized registers, and handling merchandise weighing up to 50 pounds.

Requirements

• High school degree or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of achieving and setting goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Commitment to a specific store location or a group of new and existing stores; relocation flexibility is expected.
• Able to work varied hours and days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate and use equipment necessary to run the store, including a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• A business or retail merchandising degree is preferred.
• Fashion industry experience is preferred.

Responsibilities

• Support the store manager and team in achieving sales goals and maintaining a customer-focused store environment.
• Create a fashion-focused store experience by sharing product knowledge and fashion expertise with customers and associates.
• Demonstrate awareness of customer needs through actions, priorities, and decisions, and lead by example using customer service training resources.
• Analyze historical store performance reports and adjust plans and priorities to achieve sales goals.
• Manage store team performance and payroll hours to meet business needs and sustain profitability.
• Assess visual needs and direct promotional changes to maximize sales in the short and long term.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team’s use of sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, develop successors and talent pools, provide feedback, and coach associates.
• Use company programs to grow and develop talent, and foster an environment where associates can reach their potential in a fun and rewarding workplace.
• Maintain an operationally sound store, as measured through opportunity audits.
• Direct the team in using store security equipment, delivering customer service, maintaining a clean and organized store, and reviewing daily sales documentation to minimize inventory loss.
• Execute company direction across POS, visual, HR, and operations, and use resources appropriately.
• Follow and enforce company policies and procedures; respond appropriately to violations and use HR resources to follow company guidelines.
• Complete all training modules and activities while performing a managerial role on the team.
• Commit to a specific store location or a group of new and existing stores and be relocatable as expected for the role.

Benefits

• Choice of three medical plans, including a PPO or High-Deductible plans; High-Deductible plans offer an optional Health Savings Account with employer contribution.
• Dental and vision coverage.
• Healthcare and dependent-care Flexible Spending Accounts.
• Accident, critical illness, and hospital indemnity coverage.
• Voluntary life insurance for associates, spouses, and children.
• Long-term disability coverage; basic life insurance and short-term disability coverage provided at no cost.
• Wellbeing platform with Personify Health and an Employee Assistance Program for associates and their families.
• 401(k) eligibility after 6 months of employment, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after 1 year of employment.
• Early access to earnings through PayActiv.
• Accrued paid time off.
• Sick time awarded each January, prorated based on hire date unless otherwise required by law.
• Holiday pay for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED